Last Updated: [28/03/2025]
Welcome to Komodo Guides Company! By booking a trip or using our services, you agree to the following terms and conditions. Please read them carefully before making a reservation.
To secure your booking, a deposit is required. The remaining balance must be paid before departure as per the instructions provided.
Payment can be made via paypal or card to our official komodotourguide@gmail.com
Bookings are subject to availability and are confirmed only upon receipt of payment.
Cancellations made 30 days or more before departure are eligible for a full refund minus transaction fees.
Cancellations made 15-29 days before departure will receive a 50% refund.
Cancellations made less than 15 days before departure are non-refundable.
In the event of unforeseen circumstances (e.g., weather conditions, natural disasters), Komodo Guides Company reserves the right to reschedule or cancel the trip. In such cases, refunds or rescheduling options will be offered.
Guests must provide a valid passport or ID for booking purposes.
It is the guest’s responsibility to ensure they meet visa and entry requirements for Indonesia.
Travel insurance is highly recommended to cover any unexpected situations such as trip cancellations, medical emergencies, or lost belongings.
Guests must inform Komodo Guides Company of any medical conditions or dietary restrictions before the trip.
The company follows strict safety protocols, and all guests are required to comply with safety instructions given by the guide.
Komodo National Park is a remote area with limited medical facilities. Guests should bring any necessary personal medications.
Komodo Guides Company is not liable for any accidents, injuries, or losses that occur during the trip due to personal negligence.
Guests participate at their own risk and must follow the guide’s instructions at all times.
The company is not responsible for delays, cancellations, or changes due to weather, government regulations, or other unforeseen circumstances.
Guests must respect local culture, wildlife, and fellow travelers.
Littering, damaging coral reefs, or disturbing animals in Komodo National Park is strictly prohibited.
Any behavior that disrupts the experience for others may result in removal from the tour without a refund.
By joining the tour, guests agree that Komodo Guides Company may use photos or videos taken during the trip for promotional purposes.
If a guest does not wish to be featured in promotional material, they must inform the company in advance.
Komodo Guides Company reserves the right to update or modify these Terms of Service at any time.
Continued use of our services after modifications constitutes acceptance of the new terms.
For any inquiries, please contact us at 087853291188
By booking with Komodo Guides Company, you acknowledge that you have read, understood, and agreed to these Terms of Service.
Thank you for choosing Komodo Guides Company! We look forward to an amazing adventure with you.